How much time and effort do you spend on training your team? Do you welcome them on day one with a well-thought-out plan, or with a smile and a “let’s get started!”?
Often, the demands of running a practice, and the eventual resignation that comes with high staff turnover – eg, “Why bother? They probably won’t be here that long.” — result in far less than adequate training and direction for new team members.
It doesn’t have to be that way. Staff turnover is inevitable, yes, but it does not have to be costly and stressful if you are prepared.
- Vision/Mission Statements
- Scripts/Verbal Skills
- Role playing
There are no two ways about it… a well-trained team is a happy team, and teams that feel adequately prepared and supported to do their jobs make an undeniable contribution to a practice’s bottom line. Please contact us today to find out how we can help you with your team training needs.